10 August 2010	AUC publishes its Annual Report 2009/2010 and issues a press release
28 July 2010	AUC publishes report and on passenger survey and issues press release
29 April 2010	AUC issues press release for airlines to make it easier for passengers to get their money back following disruption to flights caused by volcanic ash
15 September 2009	AUC publishes a report on "An Update By the Air Transport Users Council to Its 2008 Report on Buying Air Tickets Online"
31 July 2009	AUC publishes its Annual Report 2008/2009 and issues a press release
2 June 2009	AUC publishes its response to the Department for Transport consultation on reforming the framework for the economic regulation of UK airports:  Chapters 6-9    Chapter 10 - Enhancing consumer representation within the aviation sector
17 March 2009	AUC publishes a report on "The luggage lottery - an AUC report into compensation payments to passengers for mishandled baggage" and issues a press release
21 October 2008	AUC writes to Geoff Hoon, the new Transport Secretary about Financial Protection for Scheduled Airline Passengers and publishes a press release
23 July 2008	AUC publishes its Annual Report 2007/2008 and issues a press release
5 June 2008	AUC publishes a report on Buying Air Tickets Online and issues a press release
19 March 2008	AUC publishes its charter airline delay league table for Summer 2007
20 February 2008	AUC publishes Delayed Baggage Table for 2007
8 February 2008	AUC publishes a report on missed connections and issues a press release
7 January 2008	The Department for Transport has approved new security arrangements at a number of airports in the UK. From 7 January 2008 the restriction limiting hand baggage to one item per person will no longer apply at these airports. (Please click here to find out which airports.)
Archived News Items
2007 2006